The second-hand marketplace Members Voice Displeasure Over Size Changes
Vinted users have been reacting angrily following a change that caused items being listed as the wrong size.
The second-hand shopping app has revised its size classifications for women's and children's garments failing to inform all users about the change.
Digital Channels Reaction
Numerous buyers and vendors have taken to social media claiming that product pages now present an altered size classification versus the original listing due to the recalibration.
The platform stated the updated approach better aligns with comparable marketplaces.
It has advised users to examine their items and manually change the size when needed, resulting in member annoyance.
Size Classification Modifications
Previously, the sizing featured numerical and alphabetical indicators, for instance S/8 or M/10.
The revised method features a letter and a range like S/UK 8-10.
With some products, the measurements have been reclassified - such as a large size used to be a 12 but currently displays as UK 16-18.
Shopper Accounts
Frankie Bridger, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Another user, located in Scotland, said garments she listed on Vinted with size 14 labels were displaying on the service as size 20–22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she stated.
Required Changes
Another shopper, based in Derby, said she had been left angered by the change as she had to manually change the sizing for "all her products".
"For me this is particularly frustrating, as I'm chronically ill and platform income has been essential for me since losing part of my income," she explained.
Marketplace Information
The app has more than 100 million members, with 18 million British users.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance when a surprising modification within the service has received backlash: last year, Vinted reversed a change regarding delivery choices due to shopper criticism.
